Blacko Linen

Delivery & Returns

• Free Delivery: Complimentary delivery is provided for all customized furniture orders within the UAE.
• Made-to-Order Production: Every piece is individually crafted based on the client’s approved designs, materials, and specifications.
• Scheduling: Production requires 10 days. Once completed, our team will coordinate a convenient delivery date and time.
• Access Requirements: Clients must ensure clear and safe access to the installation area, including elevators, doorways, and staircases. Any special access conditions should be communicated in advance.

Since every item is custom-made, returns or exchanges are not accepted once production has begun.
• Quality Guarantee: Any manufacturing defect or damage occurring during delivery will be repaired or replaced at no additional cost.
• Pre‑Production Approval: Clients are encouraged to carefully review and approve all drawings, materials, measurements, and design details before confirming the order.