Blacko Linen

Stock: Customized

Brand:

Delivery & Returns

  • Free Delivery: Complimentary delivery is provided for all customized furniture orders within the UAE.
  • Made-to-Order Production: Every piece is individually crafted based on the client’s approved designs, materials, and specifications.
  • Scheduling: Production requires 10 days. Once completed, our team will coordinate a convenient delivery date and time.
  • Access Requirements: Clients must ensure clear and safe access to the installation area, including elevators, doorways, and staircases. Any special access conditions should be communicated in advance.
Returns & Exchanges
    Since every item is custom-made, returns or exchanges are not accepted once production has begun.
  • Quality Guarantee: Any manufacturing defect or damage occurring during delivery will be repaired or replaced at no additional cost.
  • Pre‑Production Approval: Clients are encouraged to carefully review and approve all drawings, materials, measurements, and design details before confirming the order.

Care & Maintenance

  • Furniture
    - Blot spills immediately and never let liquids sit.
    - Keep furniture away from direct sunlight to preserve fabric and finish quality.
    - Expect slight artisanal variations, as handcrafted upholstery is naturally unique.
    - Vacuum and rotate cushions regularly to maintain comfort and shape.
    - Protect surfaces from heat and moisture by using coasters, trivets, and breathable covers.
  • Mattress
    - Rotate your mattress every three months, and flip it if it’s double‑sided.
    - Use a flat, sturdy bed frame for proper support and durability.
    - Protect the mattress with a waterproof, breathable cover and wash it regularly.
    - Vacuum the surface every few months and clean stains gently with mild cleaners.
    - Let the mattress breathe occasionally by removing bedding for ventilation.
    - Avoid jumping or placing heavy objects on the mattress to prevent damage.
    - Follow recommended weight and usage guidelines, and avoid bending the mattress.
    - Keep the mattress away from prolonged direct sunlight to protect the fabric and foam.

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